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Business Info

Important Information (this is the readable fine print)

****************** Returns Policy ************************
We want you to have a good shopping experience. If something should go wrong in shipment we will be happy to assist in the replacement of the products you ordered. Please follow the instructions below so we can quickly correct any problems.

ALL RETURNS MUST BE AUTHORIZED BY GIFT XPRESS, INC. This is so we can assist you. Call me at 303-885-9684 during normal business hours.


All warranty returns must be authorized by GIFT XPRESS, INC. within thirty (30) days of the invoice date. Within thirty (30) days of purchase, we will replace or repair, at our sole discretion, any product that is deemed defective.

All returns authorized by GIFT XPRESS must be returned within 30 days from date of invoice. UNAUTHORIZED RETURNS WILL NOT BE ACCEPTED.

PLEASE NOTE: DUE TO THE NATURE OF POTPOURRI, WE CANNOT ACCEPT RETURNS ON POTPOURRI OR ENHANCER OILS. THIS INCLUDES THE GIFT SETS. PLEASE BE SURE OF YOUR ORDER. THANK YOU.

ALL OTHER RETURNS FOR REFUND ARE LIMITED TO THE ITEM COST AND ANY TAX. CUSTOMER IS RESPONSIBLE FOR SHIPPING BOTH WAYS.

Prior to shipping your return, please call 1-303-885-9684 to get a Return Merchandise Authorization (RMA) number. Items must be returned within 10 days after receiving your RMA and must be packed in the original packaging. Please write your RMA number on the outside of the package and mail your shipment to:

Gift Xpress, Inc.
Returns Department
Attn: RMA #(enter your RMA # here)
6257 Blue Water Circle
Castle Rock, CO 80108
***********************************************************

Gift Xpress
6257 Blue Water Circle
Castle Rock, CO 80108

Roger Thompson
Phone: 303-885-9684
Email: Use the Contact Us tab

Payment: VISA, MASTERCARD, Discover, AMEX, and PayPal accepted.

Shipping & Handling charges: FOB Castle Rock, CO 80108

Shipping: US Priority Mail, US First Class Mail, or UPS Ground Residential (US Postal Priority Mail recommended for the lighter weight items).

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